4.8

Joshua Bond

18 ore fa

The horror

I purchased Stride One's yearly membership and had the worst experience with the phlebotomist who came to collect my blood at home. The visit felt very rushed from the start. As soon as they arrived, they threw their bag on the table and unpacked as quickly as possible before sticking the needle in my arm. They couldn't find my vein through my tattooed arm, which was always a red flag, but once the needle was in my non-tattooed arm, they let go of it. It slid off the table, pinging out of my arm/vein, and blood literally sprayed everywhere. It was pretty horrific. I tried to stay calm, but the phlebotomist was panicking. They quickly snapped the restraint off my arm and gave me something to hold against the wound, while they started wiping up the blood from the table and floor. I told them I could handle that myself, I'd just prefer to get this over and done with. They re-pricked my arm in the same vein, took the blood, and left without further issue (aside from an awkward silence). I was left covered in blood on my white t-shirt, looking like I'd just survived a break-in. I did eventually get the results for that test, which were okay. I liked how the categories were split out and the UI was clear, but the suggested next steps felt generic and repeated throughout. I still haven't done the next test, almost a year later. The experience really put me off having blood drawn from my arm. Also, I didn't realise Stride One was a rolling membership. I just got an email (reminding me of that experience) telling me it's about to be renewed. There's nowhere to cancel it on the website, so I've had to email them directly before they take another £900+.

John Taylor

Verificato

19 ore fa

Outstanding company and service

Outstanding company and service Consultation and customer service has been first class throughout - delivers real actionable insights to improve health and well being

Customer

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4 giorni fa

Very approachable and helpful with…

Very approachable and helpful with follow-up questions and practical applications after explanations about DNA results.

Janette O

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1 settimana fa

Just fabulous

Just fabulous, and fascinating. Such an amazing insight, and possible explanations for health issues that the doctors can’t answer. Brilliant, thoughtful advice from Nomsa, with tailored advice for supplements, and no pressure to buy anything else. Highly recommend.

customer

Verificato

2 settimane fa

Deena was very informative

Deena was very informative; I greatly appreciate her knowledge and professionalism. She showed me how to best utilize my dashboard on stride, as well as extending more information on a drilled down example as far as my Gene alles - Thank you !

customer Jo

Verificato

2 settimane fa

Accuracy not guesswork

I took the test including the gut health. I loved that I got to speak to a doctor to go through all supplements & make adjustments. It helped tremendously in my cancer recovery & I continue knowing markers to monitor rather than rely on guesswork.

Annemarie van iterson

Verificato

3 settimane fa

Zeer uitgebreide informatie ontvangen…

Zeer uitgebreide informatie ontvangen en ook een persoonlijk gesprek en uitleg hierover. Blij mee.

Samantha Fisher

1 mese fa

Following my recent DNA test results…

Following my recent DNA test results from Stride I had a consultation this morning with Nomsa, who talked me through my results and gave clear and helpful suggestions as to how to implement the best changes for my health. After years of getting nowhere and having to research information and then apply a bit of guesswork for my health concerns I finally feel more confident thanks to Stride providing clear DNA information which has made things fall into place for me . Thankyou so much!

Gabriel

Verificato

1 mese fa

The explanation of the test results…

The explanation of the test results that were provided were in formidable and delivered with patience and care. I felt heard by Deena throughout our session. I would highly recommend stride to family and friends.

Emma A Brown

Verificato

1 mese fa

Just great

Very clear, friendly and helpful discussion. I feel very happy with the excellent advice.

W Fletcher

Verificato

1 mese fa

Great insight

Fantastic service.

Rosie P.

Verificato

2 mesi fa

Detailed and personalized approach to health

I was very impressed with the ability to review my information either in a very detailed way or as a quick summary of highlights and subsequent recommendations. The breadth of detailed information gleaned from my DNA analysis was impressive, ranging from fitness, nutrition, methylation, skin and sleep. I feel encouraged in being able to target specific deficiencies through supplementation vs. trying different supplements ambiguously without really understanding my own body's particular needs.

Rudite Vitola

2 mesi fa

I highly recommend physiotherapist Mrs

I highly recommend physiotherapist Mrs. Sam Maund. She has been my physiotherapist after two surgeries, and I am very grateful that she is working with me. After a total knee replacement, even after one month I still have problems bending my knee. I cannot lift my leg and I cannot get out of bed on my own. Sam supports me very understandingly, both emotionally and physically, and she carries out the physiotherapy very gently, according to what I am able to tolerate. I understand the recommendations to take a lot of pain medication and to use an aggressive knee-bending method, but I cannot adapt this approach for myself because I simply cannot make myself endure that level of pain. A very big thank you once again. I wish that everyone who needs help could have such warm-hearted people working with them. Then I am sure the results would also be good.

Peter (Bray)

Verificato

4 mesi fa

Very satisfying experience

Very satisfying experience. Consultation was very impressive and the supplement (which I was under no pressure to purchase) is excellent.

Ugo Esposito

Verificato

4 mesi fa

Accurate test and very responsive…

Accurate test and very responsive customer service. Definitely recommend!

Craig Holker

Verificato

4 mesi fa

For me it’s about knowing what works…

For me it’s about knowing what works and what doesn’t work thats what stride gives you through the ongoing testing and adjustments to diet and exercise consulting with there experts I’m 57 but really 64 making these changes allows me to spend more time with the grand kids

Mr Grieve

Verificato

4 mesi fa

Highly recommended

Highly recommended, great advice from professionals.

Jennifer Gage

Verificato

4 mesi fa

Excellent service

Easy staff to speak to with results and test kit really easy to follwo

Neeni

Verificato

4 mesi fa

Good service

Very good once my report was send to me so I could understand it. Would definitely recommend

Rita Farrugia

Verificato

4 mesi fa

New Horizon. This is my first such experience and it…

This is my first such experience and it was great namely because I am seeing improvement in my well-being after following your recommendations